Effective Date: 03/25/2024

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@kayaktrollingmotors.com. Please note that returns will need to be sent to the following address that will be provided once emailed.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@kayaktrollingmotors.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return method
by mail

How will customers get the return label?

For defective products:

download/print

For customer remorse:
customer responsibility

Item condition:
new

Restocking fee:
15%

Return reason and fees:

Customer responsibility (remorse), no fee (defective)

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at

Phone: +17275013116

Email: info@kayaktrollingmotors.com

Address: 2995 44th Ave North, St.Petersburg, FL 33714, United States

Please provide sufficient details to allow us to respond to your inquiry or request effectively.

By making a purchase through the Website, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions.